Emotional intelligence is the ability to manage one’s emotions and recognize those of others. It's made up of five key elements:
Social skills.
Self-awareness.
Self-regulation.
Empathy.
Motivation.
While I try to emulate these skills in my personal life, they also have significant value in the workplace and boil down to a few abilities:
Can I build rapport and positive relationships with other people?
Can I empathize with others?
While it may not seem like the most bahamas phone number material important soft skill, emotional intelligence is actually considered twice as predictive of performance as IQ.
The World Economic Forum 2023 Future of Jobs Report also ranks emotional intelligence as the number one leadership skill since businesses highly prize qualities associated with emotional intelligence.
To drive the message home, here is a quote from Britt Andreatta, CEO of Brain Aware Training.
“Emotional intelligence drives all kinds of indicators you want. There’s some research that shows when you’ve got a … high emotionally intelligent organization, you see that financial performance goes up as a result,” Andreatta says.
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Can I recognize and regulate my emotions and reactions in the workplace?
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