11:00 – 11:20 Success stories: 7 lessons to master Amazon Advertising . Speaker: Alba Castellet , CEO – DecadaStudio. Room: FBAShow.
11:25 – 11:50 How AI is transforming an e-commerce company with more than 1 billion in revenue . Speaker: David Masó , CEO Promofarma – Head of Europe Docmorris. Room: Eshow Keynote.
12:00 – 12:25 Customer Experience through Empowerment and Transparency . Speaker: Joanna Dembowska , Vice President O2CX Customer Experience – Levi Strauss & Co. Room: Eshow Keynote.
12:15 – 12:45 Maximizing Customer Experience through the Omnichannel Digital Ecosystem . Speaker: Juan Garrido , Ecommerce Director – GAME STORES IBERIA. Room: CX/UX & Omnichannel.
12:35 – 13:20 Discussion panel: Integrating AI into the Unified Commerce strategy and its impact on Customer Experience . Speakers: Coro Saldaña , Member of the Expert Committee – Spanish Retail Association AER; David Ubide , Expert in technology and innovation applied to Retail – Spanish Retail Association. Member of the Technology Observatory team; Eloy Mariaud , Director of E-Commerce and Digitalization – CASA DEL LIBRO; and Jorge Fernández , Head of Customer Experience & Inbound Marketing – Mayoral. Room: Global Strategies & Payments.
13:10 – 13:35 Food for Joe’s journey from online bahrain number data subscription to offline channel success . Speaker: Josep Casas , CEO – Food for Joe. Room: Eshow Keynote.
13:35 – 13:55 Think globally, act personally . Speaker: Marc Hernández , Digital Product Director – MANGO. Room: CX/UX & Omnichannel.
13:35 – 13:55 SEO in the era of Google AI: Adapting to Generative Search . Speaker: Aina Lluna , SEO Consultant and Marketing Manager – IEBS Digital School. Room: Global Strategies & Payments.
15:00 – 15:25 Worten.es: From Off to ON how we become a PurePlayer . Speaker: Gonçalo Carvalho , Country Head – Worten. Room: Eshow Keynote.
15:35 – 15:55 The world without cookies, how can we get to know our customers now? Speaker:
15:40 – 16:05 Panel discussion: Reflections on the digital future with CEOs . Speakers: Alon Pupkin Shamai , CEO – FloraQueen; David Masó , CEO Promofarma – Head of Europe Docmorris; Guillermo Gaspart , Founder & CEO – BYHOURS; and Pablo de Porcioles , Business Consultant | Specialized in Digital Transformation – PdP Strategic Consultants. Room: Eshow Keynote.