Sleekflow is a useful platform that can meet and adapt to the needs and goals of a business. However, it is designed for large enterprises, but the platform is a great alternative for small and medium-sized businesses that are growing.
As a comprehensive platform offering a wide range of advanced functions and features, Sleekflow is designed for professionals and can be difficult to manage compared to other platforms such as Callbell .
Although it is a comprehensive tool, it is expensive and therefore not accessible to start-up companies. Moreover, you would be paying for a service with advanced features, with characteristics that will not be useful to you at that time.
Advantages and disadvantages
Benefits
a) Categorization of contacts
Allows you to segment and tag contacts to facilitate the delivery of promotional messages and retargeting campaigns.
b) Message Automation and Chatbots
This tool will allow you to create quick answers key features of paytm to streamline query flow and set up chatbots to answer common user questions.
c) Integrated CRM
This is one of the most effective tools for managing customer relationships. You will be able to centralize and organize your customer data to offer a complete and satisfactory service.
d) Payment links
The sales process is made much easier, faster and safer for the user by integrating direct payment links into the chat.
Disadvantages
a) Complexity of use
The platform can be confusing for beginners, onboarding sales agents is complicated, and the support service is sometimes very rambling.
b) High cost
This makes it unaffordable for start-ups or mid-sized businesses with a small budget.
c) Contact limit
The platform offers a contact limit for each plan. Thus, the platform does not provide automatic plan update if the account reaches the contact limit.
d) Slow dashboard
The main message board is sometimes slow to update, increasing the response time per message and slowing down the flow of requests.