NumeroVerde800® to increase customer return rate and retain them

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And, instead, the child we are talking about is left-handed, so the mother is looking for pens specifically for left-handed people. What happens if she doesn't find the information she needs on your site? If you have made a Toll-Free Number 800® available to your customers, this mother will call you to find out if you sell the product she needs and, perhaps, she will also ask you about the availability of other colors.


The operator who handles the call will be able to help the chinese overseas america data future customer, but in the meantime, collect important information about who visited the site and their needs: a mother with a school-age daughter, who needs to buy pens for left-handed people, in various colors (not just the ones you offer on the site) and who is looking for a savings kit, based on the use her daughter will make of them.

Have you seen how much information you can extract from a simple telephone conversation with a person interested in your products? Without NumeroVerde800 ® this potential customer would have abandoned the site, turning to one of your competitors! You would have lost not only the sale, but the possibility of accurately profiling one of your potential customers.