Customisable Message Templates

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mstakh.i.mo.mi
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Joined: Tue Dec 24, 2024 4:34 am

Customisable Message Templates

Post by mstakh.i.mo.mi »

Communicate in a more friendly way by adding a personal touch to your customer experience with our customisable message templates for WhatsApp Business, reinforcing your brand identity. For example, you can add personalised greetings.

Branded Tracking Notifications

Customers are mostly looking to know about their order status and want to know when it will reach their doorsteps. Keep your inquisitive customers notified of their order updates with branded messages, reducing their anxiety and enhancing brand recall.

IVR Calling System

Although WhatsApp is a big-time staple in people’s lives today, there might be paraguay phone number list some customers who don’t use the app. So, Engage gives you an alternate arrangement where you have an Interactive Voice Response (IVR) calling setup for seamless communication with customers unavailable on WhatsApp.

The cherry on top after all those fascinating features of the Engage product is a tactful way to streamline customer service.
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