We conducted a study with over 1000 WhatsApp users from Germany to learn more about consumers’ acceptance, benefits, problems and data security concerns with the messaging service.
Highlights of the study:
68% of WhatsApp users feel uncomfortable sharing their credit card or account information with WhatsApp; and almost half of users would not use the payment feature if it were available.
36% have restricted their privacy settings, while a third of users are unaware of the option.
Concerns about data security are particularly evident when it comes to sharing italy telegram data credit card & account details, image archives, address books and purchase history.
What is WhatsApp Business?
There are already more than 50 million registered WhatsApp Business users worldwide. But what exactly is WhatsApp Business? It is an application for small and medium-sized businesses that allows customers to view product catalogs, quickly contact companies and consult customer service directly.
The first step to offering a service through WhatsApp is to set up a business account on WhatsApp Business, a service specifically designed to facilitate transactions between individuals and businesses.
Businesses can then enter information about their location and opening hours and set up automatic greeting messages. Such features add credibility to the business and give the customer a greater sense of security.