The results of the study showed that employees are most often distracted by social networks (20% of cases), reading news (17%) and shopping (15%). Next come sports and betting (11%), additional work (10%), games (9%) and some others. The list is closed by studying and reading books (2%), YouTube and movies (2%), viewing intimate content (1%). Naturally, the question arises: should taking various online courses and reading business books or books on the specialty be considered an information security incident? Do information security outsourcing tools really not allow creating a kind of white lists of educational and book sites? And should an incident be considered not the fact of visiting these sites, but exceeding a reasonable time spent on these sites?
SearchInform answers this question as follows: "Of course, it is possible to set up whitelists and other tools to control user actions. Because the very fact of visiting an online educational or book resource does not say anything special, except for the user's interest. Usually, these tools react to a 30-minute excess of work with the resource per day, but we discuss with each customer individually what is considered an information security incident and what is not."
"Almost every tenth registered incident is a chile whatsapp data discussion of events in the company, colleagues, management," notes Alexey Parfentyev. "This is a destructive background, which, if the security service and management do not pay enough attention, can lead to a decrease in productivity, dismissal of valuable employees, sabotage." What do employees most often discuss in a negative way? The rating here is as follows: work processes (23%), salaries (21%), dismissal of colleagues (21%), management (20%), behavior of colleagues (15%).
Negative discussions and "sideways glances" are not so harmless
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