What will the contractor do if the customer refuses to pay? He will stop working, go to court, and collect both payment and a penalty. If the contractor does not work, it means the customer does not pay, he can also demand a penalty. The extreme measure is to terminate the contract.
That is, those situations that neither party can influence, and therefore no one should bear responsibility for the consequences of such circumstances.
Important point: you write in this clause, for christian churches email list example, that "neither Party will be liable for full or partial failure to fulfill its obligations under the Agreement if it is a consequence of force majeure circumstances..." . Everything is correct, but here it is also necessary to clarify the course of action of each of the parties in the event of such situations. Then it is recommended to agree on the suspension of work for a month, and then negotiate the termination of the agreement.
Download a useful document on the topic:
Checklist: Secrets of Successful Business Correspondence
Possible disputes
It is, of course, preferable not to bring the dispute to court. Even the winning party ultimately loses both time and nerves (at best). So think about it: it may be more profitable to reach an agreement without going to court.
Disputes under the service agreement
Document flow, communications
This section of the contract is the most important. Because if the case goes to court, the decision will be made solely based on the certificate of work performed. Any judge (as a rule) understands little about technical support or web development. Therefore, it is based on the materials provided that he will draw conclusions about who is guilty, who is the debtor, and what amounts are involved.
Therefore, it is absolutely necessary to specify which documents and methods of transmitting information will be valid for you. Here we can recommend paper format and e-mail. Russian courts, as practice shows, recognize it.
And one more thing: it is desirable for both parties to interact via specific numbers and emails, recorded in the contract (or in the appendices). For convenience, write down several such addresses and phone numbers.