The level of web analytics penetration in Russia is critically low

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Or there could be a "priority allocation" algorithm that gives more orders to dealers with a better rating score or certification.

Any algorithms can be configured if desired. When a dealer receives an order, he does not see the customer's contact information. When submitting an application, the client writes his name, phone number, and email. In the system, the dealer does not see the client's contact information. When you click the "Accept order" button, our Asterisk telephone server makes a call back to the client and connects the voice channel to the dealer. After that, the order is considered assigned to the dealer, and we monitor its quality. If the order is not accepted (the button in the system is not pressed within any set time), then it goes to another dealer. In this case, the contact information - name, phone number, and email - are not disclosed and the dealer will not be able to intercept the order again.


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With this information, we can automatically send questions about the quality of service via trigger emails at certain intervals: was the order completed, how was it completed, did you like the dealer, slovenia consumer email list did he cheat, did you like the quality of service. This allows us to effectively control the work of dealers without involving a whole staff of managers.


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In conclusion…
Thus, for B2B companies and dealer networks, end-to-end web analytics is not just desirable, but urgently necessary. Despite the fact that in Russia this aspect is not given enough attention, Internet analytics is the very tool that allows you to build the sales process as efficiently as possible, increasing profits and optimizing work.



Remember: even if you integrate the simplest web analytics system into your site and start studying the effectiveness of your actions and advertising campaigns, you will become better than 80% of companies in Russia.