In a survey, participants were presented two pictures and asked to select the image of the subject was listening more intently than the other.
And although the subject was taking notes in both pictures, nearly 100% of participants chose the picture of the person using a pen and paper over the person using their phone to take notes.
Further inquiry revealed that the subject on their phone made participants feel like the subject was disengaged, distracted, and disingenuous. Not good.
Let’s take a look at the five fundamental questions that prospects and clients ask themselves subconsciously during each engagement with you. Do:
… I like you?
… you make me feel important?
… you listen to me?
… I trust and believe you?
… you get me and my problems?
Getting an affirmative “yes” to each of these questions is benin telegram data paramount to your success, and each interaction needs to ensure that you’re doing so.
Let’s take a closer look at what happens with these questions within the mind of your prospect when you’re taking handwritten notes.
The best advice that I can give is to be likable. I realize it may not seem profound at first glance, but when you’re challenged continuously to suppress disruptive emotions, it’s often hard to be at your best.
Except you can be! Being likable requires a conscientious and strategic effort, and that’s where guidance comes.
Nothing matters more than sincerity and authenticity. No one will believe a saccharine approach that doesn’t ring true to you.
Taking handwritten notes in front of someone says that their words are important enough to memorialize in writing.
They feel heard and important, and this makes you more likable. These feelings arise, especially when other sales tactics are used, such as asking relevant and open-ended questions followed by probing and clarifying questions.
Fake people suck, so don’t be fake
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