Always in touch: how a chatbot helps resolve customer issues

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Instead of a person, a special program called a chatbot can communicate with clients. We tell you what it can do and how to make it.

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Imagine that you have an employee who answers customer messages 24/7 and works practically for free. It is easy to get one for your team - just set up a chatbot. In this article, we will figure out how to use it to netherlands telegram mobile phone number list automate routine and increase sales.

What is a chatbot
A chatbot is a program that communicates with users without human intervention on a company's website, social networks, or messenger. The bot can collect customer questions and forward them to a flower shop manager, book a haircut at a salon, or reserve a table at a restaurant.