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Reception of incoming calls and consultation 24/7 (month) 65 thousand rubles. How to choose an outsourcing call center in Moscow
Choosing a suitable outsourcing call center in Moscow is quite simple. We offer you a specific action plan:

The volumes and tasks that the call center will solve
Determine the volume and type of calls that need to be processed. Deal with the saudi arabia telegram data necessary functions. Think about whether you need a call record and what is the geography of customer location.

Seek advice from colleagues or partners. Visit call center websites to view their services and features.

Experience and reputation in the market
Check customer reviews on online platforms and on social networks. Learn about the experience of a particular call center. Check availability of licenses, certificates and awards confirming the quality of services. Find out if the call center provides a dedicated customer service manager.

Cost and additional costs
Contact several call centers at once to evaluate the quality of service and find out the cost. Take into account not only the basic service charge, but also additional costs, such as minutes of calls, employee training, reporting, and so on.