study the funnel on your site;

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Leading to a conversation with a manager by phone
Bringing the apartment to offline viewing
The script automatically confirms the appointment and takes the user to an offline viewing of the object.

How the script works

The user signed up to view the apartment.
The manager changes the status in the CRM to “Signed up for viewing.”
Immediately after registering for viewing, the user will receive a message confirming the meeting. The text of the message will automatically include data from the user card: user name, manager data, date, time and place of the meeting. You can configure the transfer of any data collected by Carrot quest.
8 hours before the meeting, the user will receive a message asking to confirm the meeting. It is worth adding buttons with answer options to the message to make it more convenient for the user. For example, buttons "Yes", "No" and "I want to reschedule the meeting".
If the user has confirmed the meeting or has not responded to the message, then 2 hours before the meeting he will receive an SMS message with a reminder of the place and time.
If the user said that he/she will not come or wants to reschedule the meeting, then this information goes to the manager, who can call the client, clarify the reason and reschedule the meeting, if possible.
You can set up a scenario so that after receiving a request, the system checks whether the user is subscribed to the Telegram bot. And if subscribed, then send messages in this channel, because it is cheaper.

The final reminder message is best sent via SMS. This channel cannot be blocked or disabled, so there is a higher chance that the user will see the message.

Bringing an apartment to offline viewing with cascading messages
In the scenario above, we considered the option where t list of japan cell phone number he user signs up for a meeting through a manager. Now let's consider the scenario where the user signs up for a meeting independently on the site in the form with a calendar .

How the script works

The user sees a pop-up on the website with an offer to sign up for a consultation. Selects the date and time in the form, fills in their contact information.
5 seconds after registration, he receives a confirmation email for the meeting.
2 hours before the meeting, the user receives a letter with a reminder of the time and place of the meeting.
The message timeout on the day of the meeting should be selected taking into account the traffic in the city: if in a small city the user will have time to get to the object in 2 hours, then in a city with a million people even 5 hours may not be enough.

Bringing up the meeting via email
The pre-meeting message chain can include letters that will talk about the advantages of the selected residential complex. Yes, the user has already signed up for a viewing, but if the meeting is only in a few days, the user's motivation may decrease. The goal of messages at this stage is to show the value of the meeting for the client.

Message options that will help increase reachability to viewing
In the residential complex "Dobry" you can buy an apartment more profitably
Sample text: Now there are special offers for buying apartments in the residential complex "Dobry". The manager will tell you about them at the meeting.