Other features of Chaport include

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A customer has a problem that takes a few days to resolve?

No problem, because Hubspot has a ticketing option that allows both the support team and the customer to go back to where they left off, and then continue to resolve the issue at the same pace.

That's not all Hubspot has to offer. Other cool features include,

High quality VoIP calls
Technical Articles
Live Chat
Customer Portal
Prices: Free

8. Chaport
Chaport's unique, personalized atmosphere is a big hit with customers who appreciate the person-to-person service.

Additionally, the auto-invention tool makes it easy to identify the type of customer you are dealing with, allowing you to tailor your support structure to their needs.

graphical user interface, text, application, chat or text message
Another useful feature for tackling particularly complicated issues is the group chat option.

Chaport's chat widget allows you to involve multiple support experts in the same chat so they can work with the customer to solve the same issue.
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Easy and free registration
Live Chat
Technical Articles
Prices: Free

9. Get Bay Involved
Engagebay prides itself on converting website visitors into vietnam news latter satisfied customers, no matter what problem they have had.

This is partly due to the wonderful software and clear user interface that allows for easy communication between the customer and the support team.

Two software options: Helpdesk for support queries and Live Chat for instant customer assistance, each with key features listed.
The contact management system and ticketing options allow you to always stay up to date on the progress of any customer issue.

There is no need to go back and forth looking for details that may be needed to resolve the customer's issues.

Some other great features of Engagebay are:

Free Live Chat Software
360-degree customer view
Appointment Scheduling
Prices: Free

10. Live Agent
LiveAgent has a very good knowledge base for customers to log in and learn about the app or how to fix small issues on their own.

A digital interface displaying various communication channels and integrations, including tickets, chat, and social media icons.
Features like ticketing, live chat, and email integration all come standard on this platform.

If you are not convinced that this is the right app for you, you can try the 14-day free trial to get a real feel for the software.

There are no hidden costs and the free trial works exactly the same as the paid app.

Some interesting features to consider are:

Great user interface
Website Chat Plugin Integration
Top-notch help desk team
Pricing: Starting at $15/month

11. Smartsupp
Smartsupp’s amazing shared inbox feature is one of its key features. Using this option, all team members are kept updated on any customer issues their colleagues are dealing with.

A man in a vest holds a smartphone and a bike part, engaging in a chat about bike assembly on a website.
This means that if someone needs expert advice on a particular issue, instead of having to re-explain everything, it’s easy to direct the team member to the conversation in question.