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build communication within the company;
structure team work through different workspaces and chats;
improve the efficiency of employee interaction;
increase the speed of task completion in general.
The corporate messenger is essentially similar to classic messengers such as Telegram or Viber. Through any of them, you can communicate via text messages, send files, pictures, videos, make a personal or group call.

However, regular messengers are more suitable for personal and informal communication. Corporate analogues have a wider range of specialized functions that are aimed at increasing the efficiency of work communication.


Now let's look at the main functions and key features of corporate messengers using the example of the Compass service :

Group and personal chats.
Team spaces – You can create separate spaces for different departments or project teams.
Audio and video calls.
Quickly add participants, as well as remove them from the messenger in case of employee dismissal.
Reactions to messages.
Threads are comments under messages. A feature that allows you to structure your communication.
Message reminders.
Chatbots and integrations with external services.
Access for external users. You can invite clients or partners to spaces as a guest.
Flexible configuration of access and functions for space participants*.

Note that a corporate messenger is, first and foremost, a messenger. Without ghana phone number list integration through third-party external services, managers will not allow mass calls to clients. In general, this is a different type of communication that differs from telephony.

However, the corporate messenger will be extremely useful for other tasks. It is a multifunctional solution that helps:

simplify work and increase employee productivity;
protect data;
structure and optimize work processes within a single platform.
Classic examples of corporate messengers with similar functionality are Compass , Mattermost , Slack .