The most important results of the study include the following

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The Truth in Cloud, a Vanson Bourne study commissioned by Veritas surveyed 1,200 business and IT decision makers around the world. It found that multi-cloud is a key component of customers’ business strategies. They reported using a variety of cloud providers, including public and hosted private cloud providers.

Specifically, for Infrastructure as a Service (IaaS), 67% of organizations said they use or plan to use two or more cloud providers. 42% said they use or plan to use three or more cloud providers. The goals are typically to improve data resiliency and security, and reduce capital and operating costs.

As customers move to the cloud, the study examines three key issues: misconceptions about data management in public clouds, the rise of multi-cloud, and cloud trends.

Misconceptions of Data Management in Public Clouds
While organizations are embracing a multi-cloud approach, the study shows that when it comes to public clouds specifically, there are misconceptions about who is ultimately responsible for managing data—the customer or the cloud provider.


More than 8 in 10 organizations (83%) using or planning to use IaaS believe their cloud provider is committed to protecting their data in the cloud;
over two-thirds of respondents (69%) believe that they can shift all responsibility for data protection, privacy and compliance with regulatory requirements to cloud service providers;
More than half of organizations (54%) believe that kenya mobile database service providers have a responsibility to securely move data between their own sites and clouds;
over half (51%) believe that cloud service providers are required to create backup copies of tasks transferred to the cloud;
More than half of organizations (55%) also believe that cloud providers are responsible for application uptime.
“Our lawyers reviewed contracts with many public cloud providers to help Veritas understand what customers and cloud providers are responsible for when it comes to managing data in public clouds,” said Mike Palmer, executive vice president and chief product officer at Veritas. “While customers believe that cloud providers are responsible for managing data, contracts with cloud providers typically place responsibility for managing data on customers. This research confirms our assumption that customers are primarily responsible for managing data.”

Veritas is fully committed to the multi-cloud approach and partners with many leading cloud service providers to help customers manage and get the most value from their applications and data, he said.