Commerce Famous Podcast, episode 22: Steve Dennis on surviving the retail shake-up
In this episode of Commerce Famous, Ben Marks talks with Steve Dennis at Shoptalk 2024 in Las Vegas. Steve reflects on his panel discussion about retail innovation and his career, including pivotal roles at Sears and Neiman Marcus. They touch on Steve's best-selling book "Remarkable Retail," revised for the pandemic's impacts, and the potential of AI in the industry.
Steve's new book "Leaders Leap," launching on April 23, the same day as this episode, is also discussed, emphasizing the need for leadership and adaptability in retail's changing landscape. This episode offers insights into the challenges and opportunities in retail today.
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The myth of the retail apocalypse: "Since that became a popular narrative, physical retail has had positive growth every single year and thousands and thousands of stores have opened." - Steve Dennis.