We have already seen some examples of the combination of these two universes, now we will show you how to apply it from scratch.
We have already spoken several times about the importance of knowing consumer preferences and how to captivate them, after all, without this our strategy will not work.
The second step is to put into practice the examples we discussed throughout philippines cp number the text, such as: QR Code, augmented reality, self-service, chatbot and see which of them are within your budget and will generate short and long-term results.
However, you will know which of these options is ideal if you know your customer in depth, because without interaction across different channels, phygital ceases to exist and loses its meaning.
In other words, when developing your strategy, do your best to connect these two worlds, both virtual and physical.
Each location requires a different approach, but communication between them must be coherent and connected, and don't forget about omnichannel in this process, it will be of great help.
Invest in technology
The basis of everything we’ve talked about so far is technology, after all, it guarantees a positive experience for the customer.
And if you don't know where to start, we have the perfect solution for your company.
We are a digital PABX where you manage your company in a single location!
You can schedule appointments, create departments, implement a chatbot, access reports and analyze everything in real time.