When you upload products to Yandex Market, you have two options: attach to a common card or create a new one. The first method is suitable for products that are already on the marketplace, and the second is for unique products or those that no one has uploaded yet.
General cards are those that have already been published on Yandex Market. You can recognize them when you upload a product in your personal account. This is what it looks like if the seller adds items manually:
A banner for collecting ratings is available in the Market. It is placed on the site. It must comply with the platform's promotion rules, for example, you cannot encourage only positive comments. Respond to reviews; uae telegram data Users are more loyal to companies that respond to reviews. Feedback is very important. You need to respond to responses promptly. They are immediately displayed in the personal accounts of Business (for Maps) and Market after publication.
Here you can also discuss the current situation under the comment or complain about an incorrect rating. The right dialogue with a dissatisfied client can change the opinion in favor of the company. Analyze your reputation; The rating shows the attitude of customers to the organization. With a positive reputation (5 stars), it is enough not to lower the bar. With a neutral reputation (3-4 stars), it is worth finding out the reason for the negativity and eliminating it.
A negative reputation (less than 3 stars) indicates serious problems. It is necessary to work on the service and establish feedback. In the absence of a rating, it is necessary to motivate customers to respond. Remove inappropriate reviews; Not all comments and ratings come from real buyers. Some leave negative reviews intentionally, including competitors. Yandex fights this and deletes false responses.
Types of product cards on Yandex Market
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