Speech analytics is now in demand in many companies

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sadiksojib35
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Joined: Tue Jan 07, 2025 4:40 am

Speech analytics is now in demand in many companies

Post by sadiksojib35 »

AI algorithms are also indispensable in speech analytics, analysis of conversation recordings with clients, when it is necessary to constantly evaluate the quality of service, promptly respond to complaints. AI helps to recognize keywords, identify problem areas in the dialogue. With the help of AI, it is possible to build patterns in communication with clients, identify successful and unsuccessful sales or service strategies based on big data. Speech analytics helps to save up to 40 hours of work of specialists per month, while giving businesses valuable insights into the quality of interaction with clients. in the service sector: for example, car lebanon telegram database services and electronics repair shops.
When creating a list of achievements for which you intend to reward employees, remember that these achievements should be consistent with the goals and values ​​of your business.
Think through all the mechanics and rules of the game in advance: can employees transfer corporate currency to each other, what to do with the unrealized amount, etc.
Reward not for everyday routine tasks, but for extra efforts - for example, in our country HR specialists are prohibited from participating in the referral program "Bring a friend".
The system should be fair for everyone and cover as many employees as possible. It is bad if the sales department can get achievements, but secretaries and accountants cannot.
It is not enough to simply implement gamification. Talk about it, congratulate colleagues on their achievements, maintain interest in game mechanics using corporate communication channels.

A nice detail: 99% of the world's language models (LLMs) are trained on a free dataset called the "Common Crawl," and that dataset includes the New York Times archives. So the NYT is essentially asking the court to destroy all LLMs in the world.

Bonus track: Now we know how many companies OpenAI has — they are listed in the lawsuit. The mega-convoluted legal structure is as unclear as the corporate governance standards recently demonstrated to the world. OpenAI, Inc., OpenAI LP, OpenAI GP LLC, OpenAI LLC, OpenAI OpCo LLC, OpenAI Global LLC, OAI Corporation, LLC, OpenAI Holdings, LLC.
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