This means that your question will be answered immediately

[nusaibatara]

1 point — support works 24/7 0.5 points — support works 15 or more hours a day, but not around the clock 0 points — support works less than 15 hours a day Method of contacting support — this item shows whether you can communicate with support in a way that is convenient for you. The most popular channels are messengers and phone. Some services also use pigeon e-mail, but this is inconvenient — no points were added for this channel. 1 point - you can chat and have a chat with the support team 0 points - you can only contact the support team via messenger or only by phone Response Time Guarantee We'll brag because we can.



Wazzup support guarantees a greece phone number list response time of 5 minutes to customers. and help will be provided. We didn't find such a guarantee from any of our competitors, so we didn't add a point to ourselves - that's how modest we are. In fact, the response time of the support is an important thing. We won’t point fingers, but with some services we had to wait 20-30 minutes for a banal explanation of a feature. Opportunities for large companies Large companies have their own requirements that the service must satisfy. For example, if a business has several branches, connecting several numbers can be useful.



All services have this feature. Let's look at what not all have. Separation of employees by numbers - it is necessary that the employee communicates only with his clients from the assigned phone number. And could not accidentally or intentionally switch to another number and see how things are there. 1 point - you can restrict access, numbers can be active simultaneously, employees without access to the number do not see correspondence from this number 0 points - something is wrong, problems are expected Support for end-to-end analytics is another feature for large companies. It is needed to track the effectiveness of marketing decisions and not waste the budget.