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The importance of personalized loyalty cards in the CRM strategy

Posted: Wed Jan 08, 2025 3:45 am
by Abdur14
By Alberto Gonzalez
Marketing4eCommerce Editor
ANDNowadays, personalization is key to building customer loyalty, so offering a personalized loyalty card may be the best way to achieve this. Moreover, consumers value this valuable resource, but what are its advantages? Why is a personalized loyalty card essential in a CRM strategy today?


What exactly does a personalized loyalty card contain?
A personalized loyalty card is first and foremost digital. In order to germany number data personalize it, and especially in real time, it is essential to digitize it. Moreover, being available on mobile devices, its access is convenient and practical for the user.

There are four different ways to access a personalized loyalty card:

Through the application of the brand .
Using the mobile wallet , available on all mobile phones, both iOS and Android.
Through a third-party application , such as Paypal.
And through a PDF document stored on the smartphone.
In this article, we will focus primarily on the digital loyalty card stored in the Mobile Wallet, as it provides most of the useful features to quickly refine your CRM strategy.