Hence, the admission by both Amazon and Google that they
Posted: Tue Jan 07, 2025 8:40 am
If concern about the use of personal data and privacy among users was already high, it has increased even more after it became known that several technology companies record and transcribe the conversations that users have with voice assistants.
In Spain, according to data from the EGM, 10.7% of users already use this technology to carry out searches, obtain information of all kinds or speed up tasks such as making calls, a figure that is expected to continue to increase in the coming years.
are listening to their users has raised alarm. Although the latter has admitted that it only uses 0.2% of the recordings to improve its Google Assistant technology, the lack of transparency in this process undermines any good intentions.
And no user is safe from the surveillance of those in Mountain View, because, azerbaijan phone number despite the fact that the recordings made public by a Belgian television channel were in Dutch, as El País has been able to confirm , they also affect users who speak Spanish and Portuguese. Information that the Spanish headquarters of the company did not want to talk about.
After contacting some of the transcribers who listen to and write down these recordings and who are subcontracted through third parties, the newspaper claims that each of them can monitor up to 5,000 conversations a week.
Recordings that not only record the commands that users give to the assistant after saying “Ok, Google” to activate the system, but also those that are recorded by mistake and that include conversations held in the private sphere in which very personal data such as bank details can be offered.
The reviewers, who work under a confidentiality agreement, say they cannot transcribe this type of information, although they can transcribe addresses and phone numbers, and point out that the recordings are not linked to user accounts, something that Google also stressed in its official statement following the controversy.
However, the fact that technology companies are leaving this task in the hands of third parties raises doubts about data control, fuels concerns about privacy and undermines user confidence in digital empires.
Although Google makes it clear in its terms and conditions of use that it carries out these practices and that it does so through third parties and, therefore, would not be breaking the law, few users follow these rules and are therefore aware that their privacy is no longer safe, e
In Spain, according to data from the EGM, 10.7% of users already use this technology to carry out searches, obtain information of all kinds or speed up tasks such as making calls, a figure that is expected to continue to increase in the coming years.
are listening to their users has raised alarm. Although the latter has admitted that it only uses 0.2% of the recordings to improve its Google Assistant technology, the lack of transparency in this process undermines any good intentions.
And no user is safe from the surveillance of those in Mountain View, because, azerbaijan phone number despite the fact that the recordings made public by a Belgian television channel were in Dutch, as El País has been able to confirm , they also affect users who speak Spanish and Portuguese. Information that the Spanish headquarters of the company did not want to talk about.
After contacting some of the transcribers who listen to and write down these recordings and who are subcontracted through third parties, the newspaper claims that each of them can monitor up to 5,000 conversations a week.
Recordings that not only record the commands that users give to the assistant after saying “Ok, Google” to activate the system, but also those that are recorded by mistake and that include conversations held in the private sphere in which very personal data such as bank details can be offered.
The reviewers, who work under a confidentiality agreement, say they cannot transcribe this type of information, although they can transcribe addresses and phone numbers, and point out that the recordings are not linked to user accounts, something that Google also stressed in its official statement following the controversy.
However, the fact that technology companies are leaving this task in the hands of third parties raises doubts about data control, fuels concerns about privacy and undermines user confidence in digital empires.
Although Google makes it clear in its terms and conditions of use that it carries out these practices and that it does so through third parties and, therefore, would not be breaking the law, few users follow these rules and are therefore aware that their privacy is no longer safe, e