LINE CRM one-stop analysis and interaction
Posted: Tue Jan 07, 2025 8:28 am
Social CRM Application 2:
In the all-round marketing platform MAAC, we can provide a one-stop solution from front-end to back-end. You can operate data and interact with official accounts without switching systems, so that brands can make immediate adjustments and corrections based on real-time data to solve consumer problems and marketing processes. It becomes smoother and more convenient; for customers, it ends the dilemma of having no way to seek help when encountering problems in the past, improves the consumer experience, cultivates customers' brand stickiness, and increases customer lifetime value .
Social CRM Application 3: OMO makes it easier to expand new customers
MAAC can be used to divert traffic across channels, allowing online and physical customers to communicate with each other, and using LINE's chat, game, sharing and other functions to achieve O2O and OMO to connect the consumption experience of physical customers. Moreover, on LINE, old customers can simply share their official account philippines whatsapp phone number friends with new customers, making development more convenient and quickly reaching potential customer groups with similar interests and preferences. The brand has changed its habit of actively collecting customer groups to passive ones, making expansion more efficient.
LINE CRM success story: ORINGO
Crescendo Labs has deeply applied the functions of SCRM on LINE. Among them, the Taiwanese handmade leather shoe brand "Linguo Liangpin" has made good use of the MAAC comprehensive platform to achieve focus marketing and OMO. It started operating an online platform after the epidemic. It used the MAAC all-round platform to open up multiple channels and divert online and offline customers. Through the use of notification-based messages, more than 70% of the members were bound, creating remarketing for the brand. Opportunities to stimulate repurchase by old customers.
In the all-round marketing platform MAAC, we can provide a one-stop solution from front-end to back-end. You can operate data and interact with official accounts without switching systems, so that brands can make immediate adjustments and corrections based on real-time data to solve consumer problems and marketing processes. It becomes smoother and more convenient; for customers, it ends the dilemma of having no way to seek help when encountering problems in the past, improves the consumer experience, cultivates customers' brand stickiness, and increases customer lifetime value .
Social CRM Application 3: OMO makes it easier to expand new customers
MAAC can be used to divert traffic across channels, allowing online and physical customers to communicate with each other, and using LINE's chat, game, sharing and other functions to achieve O2O and OMO to connect the consumption experience of physical customers. Moreover, on LINE, old customers can simply share their official account philippines whatsapp phone number friends with new customers, making development more convenient and quickly reaching potential customer groups with similar interests and preferences. The brand has changed its habit of actively collecting customer groups to passive ones, making expansion more efficient.
LINE CRM success story: ORINGO
Crescendo Labs has deeply applied the functions of SCRM on LINE. Among them, the Taiwanese handmade leather shoe brand "Linguo Liangpin" has made good use of the MAAC comprehensive platform to achieve focus marketing and OMO. It started operating an online platform after the epidemic. It used the MAAC all-round platform to open up multiple channels and divert online and offline customers. Through the use of notification-based messages, more than 70% of the members were bound, creating remarketing for the brand. Opportunities to stimulate repurchase by old customers.