Connectif and Oct8ne announce their integration to improve customer service with real-time interaction
Posted: Tue Jan 07, 2025 6:00 am
By Carolina Muñiz
Content Creator at Marketing4eCommerce
Connectif , known for being a Data First- focused marketing automation platform, has announced its integration with Oct8ne , the visual-supported chat for customer service in eCommerce. In this way, those who use both tools will be able to enjoy this integration of services. Together, these solutions offer improved real-time interaction , taking advantage of the information collected in chats to impact users with relevant communications through various channels.
This integrated approach enables eCommerce businesses to not only interact with their customers more effectively, but also to create a personalization ecosystem to redefine the relationship between online stores and their consumers.
These are the key features of the integration
The collaboration between Connectif and belarus number data Oct8ne provides remarkable capabilities:
Tracking and data collection : Customers on both platforms can track how and when users interact with the chatbot, collect this information, and react automatically.
Cart abandonment prevention : Identify users about to abandon their cart to automatically activate the chatbot and offer incentives, thus improving conversion.
Advanced Personalization : Connectif uses first-party data and AI to personalize communication in a hyper-personalized way , while Oct8ne offers a brick-and-mortar experience through its visually supported chat.
Content Creator at Marketing4eCommerce
Connectif , known for being a Data First- focused marketing automation platform, has announced its integration with Oct8ne , the visual-supported chat for customer service in eCommerce. In this way, those who use both tools will be able to enjoy this integration of services. Together, these solutions offer improved real-time interaction , taking advantage of the information collected in chats to impact users with relevant communications through various channels.
This integrated approach enables eCommerce businesses to not only interact with their customers more effectively, but also to create a personalization ecosystem to redefine the relationship between online stores and their consumers.
These are the key features of the integration
The collaboration between Connectif and belarus number data Oct8ne provides remarkable capabilities:
Tracking and data collection : Customers on both platforms can track how and when users interact with the chatbot, collect this information, and react automatically.
Cart abandonment prevention : Identify users about to abandon their cart to automatically activate the chatbot and offer incentives, thus improving conversion.
Advanced Personalization : Connectif uses first-party data and AI to personalize communication in a hyper-personalized way , while Oct8ne offers a brick-and-mortar experience through its visually supported chat.