There’s no need to waste money or time on a call

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Lazy Lazy These consumers call and visit the office for trivial matters, they usually ask questions that they could easily solve themselves, but they are too lazy. Indeed, why should they bother if they can use the potential of other people? Therefore, they contact managers and demand that a trivial problem be resolved. Such people ignore Internet banking and self-service services; they prefer calling call centers or hotline numbers. These clients need to be taught to think that many services are very convenient and that using them is beneficial, even against the wishes of the interlocutor.


Something like this: “ it only takes 1-2 minutes…” “Now we will get the password for your personal account together so that we can complete this procedure faster through the website…”. 2. Chatterbox This type of client in sales vietnam whatsapp phone number prefers to visit trade organizations for the purpose of communication. A chatterbox or "brainwashed" (as sellers often call him) wastes a lot of time with empty talk, but does not buy anything. As soon as an involuntary listener is caught, the chatterbox's verbal streams know no restraint.


Such clients are difficult to stop and even more difficult to get rid of. Read also! Meeting with a client: how to prepare and conduct it How should a manager deal with a chatterbox? Try to take the initiative into your own hands and move on to closed questions that require short “yes” and “no” answers. A little later, summarize the conversation regarding the prospects of the deal. Something like this: Want to see this model? Are you satisfied with this option? Do you need this service? Shall we formalize the purchase (contract)? As soon as a deal is discussed, the chatterbox immediately retreats and leaves the seller alone.