How to impress a client at the hair salon
Posted: Thu Jul 10, 2025 9:25 am
The good news is that it's not a science, just ask the right questions and you'll quickly get to what the client really wants. The advantage is regular clients who you know well, so it's easier to capture their ideas.
So how do you wow a client at the hair country email list salon? Here are a few tips:
1. First impressions are key
Notice the client as soon as they enter the salon. The style of clothing, makeup, but also the expression, even the way their hair is styled, is important. More extroverted types will welcome a bolder cut or color. A simply dressed client will prefer if you suggest something less extravagant, moderate, minimalist, but trendy.
First Impressions Are Key - Marketing for Salons
Piercings and tattoos are a clear indicator that the client prefers bolder colors and cuts.
PRO TIP: Not only are you paying close attention to your client, but they are also paying close attention to you. To learn how to make a positive impression on them from the very first meeting, read Tips for Impressing Clients with Body Language .
2. Set the elephant ears
When the client sits down in the chair, first find out what their vision is. While they are describing their dream hairstyle, try to listen and not interrupt them. Listen intently and do not interrupt. Once they have finished speaking, it is your turn to ask questions. Ask about what has happened to their hair in the last few years and whether there is any “hair problem”. Also find out where they work and what sports they do, because the hairstyle must be wearable at all times and throughout the day. This way you will find out how to impress the client in the hair salon.
3. Advise and share your professional opinions
You should ask simple and specific questions that should be positive. Suggest specific things and options. Don't be afraid to give your personal opinion on the client's hair condition. It is added value - information that they will not learn anywhere else but from you. Recommend what you would do based on the client's face type, head shape, height and clothing style mentioned in point no. 1. Share your professional opinions and advice.
For more information, you can also read Communication Tips for Better Results .
So how do you wow a client at the hair country email list salon? Here are a few tips:
1. First impressions are key
Notice the client as soon as they enter the salon. The style of clothing, makeup, but also the expression, even the way their hair is styled, is important. More extroverted types will welcome a bolder cut or color. A simply dressed client will prefer if you suggest something less extravagant, moderate, minimalist, but trendy.
First Impressions Are Key - Marketing for Salons
Piercings and tattoos are a clear indicator that the client prefers bolder colors and cuts.
PRO TIP: Not only are you paying close attention to your client, but they are also paying close attention to you. To learn how to make a positive impression on them from the very first meeting, read Tips for Impressing Clients with Body Language .
2. Set the elephant ears
When the client sits down in the chair, first find out what their vision is. While they are describing their dream hairstyle, try to listen and not interrupt them. Listen intently and do not interrupt. Once they have finished speaking, it is your turn to ask questions. Ask about what has happened to their hair in the last few years and whether there is any “hair problem”. Also find out where they work and what sports they do, because the hairstyle must be wearable at all times and throughout the day. This way you will find out how to impress the client in the hair salon.
3. Advise and share your professional opinions
You should ask simple and specific questions that should be positive. Suggest specific things and options. Don't be afraid to give your personal opinion on the client's hair condition. It is added value - information that they will not learn anywhere else but from you. Recommend what you would do based on the client's face type, head shape, height and clothing style mentioned in point no. 1. Share your professional opinions and advice.
For more information, you can also read Communication Tips for Better Results .