Order Confirmations & Shipping Updates:
Posted: Wed Jun 18, 2025 3:51 am
D. Post-Sales Automation (for Loyalty & Repeat Purchases):
Automation: Automated messages confirming orders, providing tracking details, and delivery updates.
Sales Impact: Builds trust, reduces customer inquiries, and enhances post-purchase experience, leading to repeat business.
Feedback & Reviews:
Automation: After a purchase or service interaction, send automated messages asking for product reviews or service feedback (e.g., NPS surveys).
Sales Impact: Gathers valuable insights, identifies areas for improvement, and encourages positive reviews that influence future sales.
Replenishment Reminders:
Automation: For consumable whatsapp number list products (e.g., cosmetics, groceries, pet food), send automated reminders when a customer might be running low.
Sales Impact: Drives repeat purchases naturally and conveniently.
Loyalty Program Updates:
Automation: Notify loyal customers about earned points, exclusive perks, or upcoming VIP sales.
Sales Impact: Fosters brand loyalty and encourages continued spending.
IV. Ethical & Practical Considerations for Automation in Bangladesh (PDPO 2025)
Strict Adherence to Consent: Every automated sales message must be backed by the user's explicit consent for that specific type of communication. If a user only consented to "order updates," do not send them "promotions."
Clear Opt-Out: Every automated flow must include an easy and immediate way for users to opt out (e.g., "Reply STOP to unsubscribe").
Automation: Automated messages confirming orders, providing tracking details, and delivery updates.
Sales Impact: Builds trust, reduces customer inquiries, and enhances post-purchase experience, leading to repeat business.
Feedback & Reviews:
Automation: After a purchase or service interaction, send automated messages asking for product reviews or service feedback (e.g., NPS surveys).
Sales Impact: Gathers valuable insights, identifies areas for improvement, and encourages positive reviews that influence future sales.
Replenishment Reminders:
Automation: For consumable whatsapp number list products (e.g., cosmetics, groceries, pet food), send automated reminders when a customer might be running low.
Sales Impact: Drives repeat purchases naturally and conveniently.
Loyalty Program Updates:
Automation: Notify loyal customers about earned points, exclusive perks, or upcoming VIP sales.
Sales Impact: Fosters brand loyalty and encourages continued spending.
IV. Ethical & Practical Considerations for Automation in Bangladesh (PDPO 2025)
Strict Adherence to Consent: Every automated sales message must be backed by the user's explicit consent for that specific type of communication. If a user only consented to "order updates," do not send them "promotions."
Clear Opt-Out: Every automated flow must include an easy and immediate way for users to opt out (e.g., "Reply STOP to unsubscribe").