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Engage more by creating gamified pop-ups polls and contests

Posted: Sun Apr 20, 2025 9:24 am
by surovy113
Simulate your customer support in preparation for the Christmas rush
live chat agent christmas season
Customer service is one of the most important parts of a business. There, customers can complain or give you advice. However, Christmas is a difficult holiday for customer service teams. This is because the Christmas rush brings with it many customers and many concerns about the products and the purchasing process.

Prepare your customer service team to do their best during the holiday season. Having decent employees who can answer your customers’ concerns is priceless. Besides that, it could deter customers from buying products from other companies. You can try to simulate certain situations for your team to help them prepare for everything.

gamified pop-up Christmas season
Try it yourself!
Having a close relationship with your customers is one of the best things you can do for your business. This helps you gain their loyalty and attention. People always want to buy products from someone they trust. You can be that someone. Make loan officer email list sure your company is always friendly and helpful.

You can try to engage your prospects more by creating dynamic activities that include them, such as spinning wheel , surveys, quizzes and more. For example, you can use social media to create surveys that they can take and give their opinion. In addition to this, some companies even organize contests with a product of their business as a prize.

Prepare the budget
Contrary to what many people think, you need to budget for the holiday season even if you are the one selling the products. This is because more customers mean more products or services you have to offer. If you don't have enough products or people to provide your services to your customers, they may turn to another company.