5 original ideas to build customer loyalty online and increase your sales
Posted: Sat Apr 05, 2025 6:30 am
Numerous studies show that it is much easier to sell to an existing customer (60-70%) than to acquire a new customer (5 – 20%) . Reassured about your products and services, already appreciates your brand, knows your site and its navigation… you no longer have to convince an already acquired customer.
So in 2019, reduce your communications to try to win new customers and increase your time (and budget) to retain your already established customers .
Additionally, these loyal customers will be your best advertisement; their positive reviews will attract new customers who are reassured about the quality of your services. This strategy can only pay off for you.
With our experience in successful online stores , we at Panierdachat wanted to help you stand out from your competitors. To do this, we've listed 5 original ideas to satisfy, interact with, and build customer loyalty. From small to large budgets, you're sure to find the idea that matches your image and desires.
Building online loyalty or how to transform your customers into a community Add a little extra to the package and get thanked on social media
We've learned that it's easier to get an order from an existing customer than to acquire a new one. So, communicate with your existing customers.
There 's nothing more effective than gambling database taiwan communicating with your customers as soon as they receive their order. Since they've just fulfilled a need, they're happy to receive their order and are therefore very receptive to messages from you.
Take advantage of this moment to add your added value!
Here are some examples of “little extras” that could reach your customers:
Add a personal promo code to each order. Customers will appreciate this gesture and may return to use it in your store instead of going to your competitor's. Setting an end date for this promo code is a good idea to remind your customers to use it quickly. Adjust the end date according to your market (e.g., the lifespan of your products).
Add a giveaway that your customers can keep in mind. This physical item will allow you to exist even off the web and can be seen by your customers' friends and family. This might even spark a discussion about your store among them
Add a freebie (an extra product) and encourage your customers to thank you with a selfie, a note, or a review on social media. Once they've received this freebie, they'll be more likely to share their joy on social media.
Add a little personal note , thank your customers by name and invite them to respond to you on your social networks with a review or a thank you. Reviews on Facebook or Google, for example, are, as you know, a great way to win new customers.
Combine this strategy with information collected from your CRM database to create personalized emails sent on your customers' birthdays, special occasions, and more.
So in 2019, reduce your communications to try to win new customers and increase your time (and budget) to retain your already established customers .
Additionally, these loyal customers will be your best advertisement; their positive reviews will attract new customers who are reassured about the quality of your services. This strategy can only pay off for you.
With our experience in successful online stores , we at Panierdachat wanted to help you stand out from your competitors. To do this, we've listed 5 original ideas to satisfy, interact with, and build customer loyalty. From small to large budgets, you're sure to find the idea that matches your image and desires.
Building online loyalty or how to transform your customers into a community Add a little extra to the package and get thanked on social media
We've learned that it's easier to get an order from an existing customer than to acquire a new one. So, communicate with your existing customers.
There 's nothing more effective than gambling database taiwan communicating with your customers as soon as they receive their order. Since they've just fulfilled a need, they're happy to receive their order and are therefore very receptive to messages from you.
Take advantage of this moment to add your added value!
Here are some examples of “little extras” that could reach your customers:
Add a personal promo code to each order. Customers will appreciate this gesture and may return to use it in your store instead of going to your competitor's. Setting an end date for this promo code is a good idea to remind your customers to use it quickly. Adjust the end date according to your market (e.g., the lifespan of your products).
Add a giveaway that your customers can keep in mind. This physical item will allow you to exist even off the web and can be seen by your customers' friends and family. This might even spark a discussion about your store among them
Add a freebie (an extra product) and encourage your customers to thank you with a selfie, a note, or a review on social media. Once they've received this freebie, they'll be more likely to share their joy on social media.
Add a little personal note , thank your customers by name and invite them to respond to you on your social networks with a review or a thank you. Reviews on Facebook or Google, for example, are, as you know, a great way to win new customers.
Combine this strategy with information collected from your CRM database to create personalized emails sent on your customers' birthdays, special occasions, and more.