Make the person feel comfortable.
Posted: Mon Dec 23, 2024 9:58 am
Positive emotions of the client play an important role in closing the deal. You have already collected information about the buyer's company and established yourself as a professional and competent specialist. They trust you, your opinion is valued. Now it's time to show interest on a regular everyday level.
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"Selling photo for the site: rules of choice and where to get"
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Take care of your personal disposition. Be saudi arabia phone numbers sincere in the conversation, talk about an abstract topic that is interesting to the client. For example, you know for sure that the buyer is into fishing. You also share this hobby. Here is a reason for communication. It will be especially positive if you ask for advice, since we all like to act as a knowledgeable person. Just do not get carried away with personal questions, feel the line, you do not necessarily have to become close friends with the client.
Listen and try to hear the client.
The professionalism of a manager lies in the ability to listen and hear the client. To improve the quality of such abilities, use the following techniques:
Listen and remember what the client says.
Repeat what you heard in the form of a question or agreement.
Ask again if you doubt that you understood correctly.
Ask for clarification on anything you are unsure about.
Every person wants to be heard. A potential buyer is no exception. On the other hand, you need to collect as much information as possible to help you make a good offer. Right?
Even when communicating remotely, focus on what your interlocutor is saying. When meeting in person, use body language. Learn to listen without interrupting, even when you disagree. Only after listening to your interlocutor's arguments in full, respond to them with reason and gentleness.
Think through your questions.
Questions should correspond to the topic of discussion. Their relevance should emphasize understanding of the situation. Formulate questions so that the client feels your participation in the problems important to him. Do not be afraid to ask about something additional. This will help establish contact.
Recommended articles on this topic:
Competitive advantages of the company: how to form and develop
How to make a business successful and not become a "fireman" of your company
Marketing strategy: types and stages of formation
When a client expresses doubts about your offer, find out why they think so with open questions. This way, you can better understand their needs, eliminate hesitations, and show the product from a new, advantageous side.
Read also!
"Selling photo for the site: rules of choice and where to get"
Read more
Take care of your personal disposition. Be saudi arabia phone numbers sincere in the conversation, talk about an abstract topic that is interesting to the client. For example, you know for sure that the buyer is into fishing. You also share this hobby. Here is a reason for communication. It will be especially positive if you ask for advice, since we all like to act as a knowledgeable person. Just do not get carried away with personal questions, feel the line, you do not necessarily have to become close friends with the client.
Listen and try to hear the client.
The professionalism of a manager lies in the ability to listen and hear the client. To improve the quality of such abilities, use the following techniques:
Listen and remember what the client says.
Repeat what you heard in the form of a question or agreement.
Ask again if you doubt that you understood correctly.
Ask for clarification on anything you are unsure about.
Every person wants to be heard. A potential buyer is no exception. On the other hand, you need to collect as much information as possible to help you make a good offer. Right?
Even when communicating remotely, focus on what your interlocutor is saying. When meeting in person, use body language. Learn to listen without interrupting, even when you disagree. Only after listening to your interlocutor's arguments in full, respond to them with reason and gentleness.
Think through your questions.
Questions should correspond to the topic of discussion. Their relevance should emphasize understanding of the situation. Formulate questions so that the client feels your participation in the problems important to him. Do not be afraid to ask about something additional. This will help establish contact.
Recommended articles on this topic:
Competitive advantages of the company: how to form and develop
How to make a business successful and not become a "fireman" of your company
Marketing strategy: types and stages of formation
When a client expresses doubts about your offer, find out why they think so with open questions. This way, you can better understand their needs, eliminate hesitations, and show the product from a new, advantageous side.