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Optimize your e-commerce site by choosing to send SMS!

Posted: Mon Dec 23, 2024 9:50 am
by kkkgfkykm999
As we have seen previously, the use of SMS brings many advantages such as a high opening rate or increased proximity with your customers . This channel offers a multitude of possibilities to engage your customers and effectively promote your e-commerce site. It is very effective in terms of advertising for e-commerce.

Sending promotional offers to attract your customers
Promotional offers are one of the most effective ways to encourage customers to make a purchase . By sending SMS messages offering limited-time discounts, you can encourage your customers to visit your e-commerce site and take advantage of these offers.

This can be done by including discount codes to use when purchasing or by providing links that go directly to the products on sale on your website.

Sending SMS notifications to optimize your customer journey
Provide your customers with a seamless experience to build loyalty by sending informative contact number list with name messages throughout the purchasing process .

SMS notifications can be used to send order confirmations , shipping notifications , delivery tracking updates , etc.

You can also send review requests to your customers to get feedback on their purchases.



This gives your customers better visibility and greater confidence in you.

To set up these automated SMS notification sendings, there are various tools that can provide you with valuable assistance. Are you using a CRM or an external application to manage your e-commerce site? Integrate SMS into this solution using our various plugins (available on HubSpot, Zapier, Make or Prestashop) !

Do you rather need to integrate SMS into your business software? Use our SMS API! The latter brings you all the features of sending automated SMS directly into your software!

Abandoned cart recovery to increase your sales
Abandoned carts are an untapped revenue source for many e-commerce sites.

By sending automated transactional SMS messages to your customers who have left items in their cart without finalizing their order, you can encourage them to return to your site to complete their purchase. With a 98% open rate and the near certainty of a message being read in less than 3 minutes , this is the perfect solution to your customers' forgotten orders!

A simple reminder with a direct link to their abandoned cart can be enough to close the purchase and increase your sales !