New formulas to get positive opinions
Posted: Mon Dec 23, 2024 8:34 am
As hotel marketing experts , at Uzink we know that the decision to make a reservation depends drastically on online reviews. That's why we share tips for managing them and new formulas for getting positive reviews. A useful article for hotels and also for all types of businesses linked to tourism. Because the online reputation of your establishment can be the basis of your business success.
Table of Contents
Tips for getting positive reviews
Getting good reviews on platforms
Getting positive reviews on Google Maps or Google My Business
Getting positive reviews on TripAdvisor
Boost your online reputation: general formulas for getting positive reviews.
Tips for getting positive reviews
Any business owner in the tourism sector knows the importance of getting positive reviews, but even negative ones will give us valuable information about where to improve the service. That is korean mobile number why defining a professional plan for its management is crucial. What should you take into account?
– Locate and control all the portals and spaces where your client can give their opinion. From reviews on Google , Facebook or Tripadvisor to those generated on booking websites such as Booking.
– Establish a routine and protocol for action. It is recommended that all opinions be answered within a short period of time. And, of course, all experiences (both positive and negative) should be responded to. An accurate response from the establishment can explain any incident and highlight the value of customer service.
– Give it the importance it deserves on a formal level. The answers must be well written, have your own style and include useful information that differentiates your business.
– Act on feedback. Be grateful. Acknowledge your mistakes. Actively listening to feedback can represent a real opportunity for improvement in our businesses.
Getting good reviews on platforms
The first thing we need to be clear about when planning the strategy to get positive reviews is knowing which platform we want to improve our score on.
Getting positive reviews on Google Maps or Google My Business
Google Maps reviews are the most interesting and the ones we should pay the most attention to, as they are undoubtedly the most popular and visible. To make it easier to understand, the most searched word on Google regarding a business is usually the name of the business followed by “google maps reviews”. This says a lot about why we should take Google Maps reviews into account.
Table of Contents
Tips for getting positive reviews
Getting good reviews on platforms
Getting positive reviews on Google Maps or Google My Business
Getting positive reviews on TripAdvisor
Boost your online reputation: general formulas for getting positive reviews.
Tips for getting positive reviews
Any business owner in the tourism sector knows the importance of getting positive reviews, but even negative ones will give us valuable information about where to improve the service. That is korean mobile number why defining a professional plan for its management is crucial. What should you take into account?
– Locate and control all the portals and spaces where your client can give their opinion. From reviews on Google , Facebook or Tripadvisor to those generated on booking websites such as Booking.
– Establish a routine and protocol for action. It is recommended that all opinions be answered within a short period of time. And, of course, all experiences (both positive and negative) should be responded to. An accurate response from the establishment can explain any incident and highlight the value of customer service.
– Give it the importance it deserves on a formal level. The answers must be well written, have your own style and include useful information that differentiates your business.
– Act on feedback. Be grateful. Acknowledge your mistakes. Actively listening to feedback can represent a real opportunity for improvement in our businesses.
Getting good reviews on platforms
The first thing we need to be clear about when planning the strategy to get positive reviews is knowing which platform we want to improve our score on.
Getting positive reviews on Google Maps or Google My Business
Google Maps reviews are the most interesting and the ones we should pay the most attention to, as they are undoubtedly the most popular and visible. To make it easier to understand, the most searched word on Google regarding a business is usually the name of the business followed by “google maps reviews”. This says a lot about why we should take Google Maps reviews into account.