11. Upsell and cross-sell rates

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10. Number of sales activities
Tracking the number of sales activities each rep completes in a given period can help sales managers understand their team’s productivity. These activities can include calls, emails, meetings, demos, and other tasks that may contribute to winning a sale.

To really understand sales performance, you’ll need to consider win rate, sales cycle length, and other metrics, but sales activities are a valuable part of the whole picture.

If you want to increase revenue kuwait mobile number digits from your existing customers, it’s a good idea to track upsell and cross-sell rates.

Putting more focus on upselling and cross-selling is an excellent way to give your revenue a boost. Tracking these metrics helps you determine what techniques are working for winning upsells and cross-sells.

12. Sales cycle length
Another useful KPI for sales managers is sales cycle length.

By looking at which cycle lengths resulted in the most wins, highest values, and best customer retention rates, you can determine the ideal sales cycle length.

If certain sales reps are closing quality deals faster than others, other reps may be able to adopt their tactics to shorten their sales cycles.

13. Lead response time
Quickly responding to leads can have a significant impact on whether they’ll convert.

Tracking lead response time enables you to set response time goals and speed up your processes, which can help improve your win rate.

14. Employee satisfaction
Another key KPI for sales managers is employee satisfaction. When your team is happy and motivated, they’ll perform better and enjoy being part of the team.