The past nine months can hardly be described as anything other than a second research phase, full of tests, adjustments and the adjustment of expectations (positive and negative). During that period we recruited 1100 active football players in Utrecht and Amsterdam.
I like to share the learnings from those tests and other people's examples that have helped us. There is more emphasis on distribution than on product development. Because if your idea doesn't turn out so well, you want to be sure that it wasn't because of the packaging before it goes into the trash.
ate, low usage of the software by existing customers or a poor customer relationship. In this article I will give you five tips to be more than a SaaS company and thus prevent these problems.
We at LinkBundle are originally a SaaS company. SaaS stands for Software as a Service . This means that LinkBundle's software is available to our customers via the internet. Characteristics of a SaaS company are:
Improvements are implemented continuously and automatically
No IT resources are required to use the software
However, this article is not about this definition indonesia telegram data of the word service. Service also has a more traditional meaning and this variant is at least as important to become successful as a SaaS company. Below are 5 tips to be more than a software tool as a company and thus generate more value for your customers.
1. Focus on value instead of capabilities
One of the characteristics of SaaS is the continuous and automatic implementation of improvements. This makes it very attractive to continuously think in new possibilities to generate extra value for your customers. However, generating new possibilities does not always provide additional value for your customers. For example, it is quite possible that your customers will be much happier with an extension or improvement in ease of use in the most used functionality than a functionality that they will hardly use anyway. Always ask yourself whether the new functionality that you want to develop only looks nice, or whether it actually adds value for your users.
fellow developers
2. Look at your software through the eyes of the user
Someone who works for a SaaS company naturally knows very well which functionalities there are, how they work and why they work that way. This is a requirement for every employee, but at the same time there is a danger here. For someone who has spent countless hours in the software, everything seems logical, but this does not mean that it is all logical.