On Saturday, January 13, 2018, a missile alert sent via text message terrified the citizens of Hawaii.
“SEEK SHELTER IMMEDIATELY. THIS IS NOT A DRILL,” the message read.
Shortly afterwards, it was determined that it was a false alarm and Hawaii was not under attack, but those affected did not learn of it until nearly 15 minutes later. In the meantime, all they could do was get to safety and wait for what might happen. Hawaii is within striking distance of North Korea, so such a warning should be taken seriously. In this case, however, an employee had pressed the wrong button and accidentally triggered the alarm.
but the actions taken - or rather the lack of canada telegram data action - by the authorities that led to one of the greatest communication breakdowns in recent history. We can all learn from this incident.
It's obvious that a better communications plan would have been extremely helpful, but who couldn't use one?