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What to Do When Shiprocket’s Customer Support Isn’t Responsive?

Posted: Tue Feb 11, 2025 10:17 am
by mstakh.i.mo.mi
If you are facing issues with Shiprocket’s Customer Support and they are not responsive, you can follow the steps stated below:

Contact through different channels

Contact the Shiprocket team from your registered phone number by dialling +91-9711623070.
Escalate the issue:

If the response from the support team is not satisfactory, you can escalate bulgaria phone number list the issue by writing to [email protected]. Make sure that you include the previous ticket ID for reference in the email and also explain the issue in detail.

Navigating common shipping and operational challenges in Shiprocket becomes manageable with the right approach. By leveraging the platform’s support tools, raising escalations, and reaching out to dedicated desks for specific issues, you can resolve weight discrepancies, pickup failures, and delivery delays effectively. With actionable steps to handle such problems, you can ensure that all shipments remain consistent and reliable despite any disruptions.