To make such “smart” video analytics possible, RGB cameras equipped with motion detectors, depth measurement functions and basic object detection are used. All incoming information is processed by a video analytics module with customized software, operating on the basis of self-learning artificial intelligence.
The most famous example of a modern store without salespeople is the above-mentioned Amazon Go, opened in Seattle (USA) in 2017. To make purchases there, the buyer needs to install a special application and link a payment card to it. Another well-known store without salespeople was opened in Shanghai, China, by the Swedish company Wheelys. Its operating principle is similar to Amazon Go: before making purchases, you need to install a proprietary application.
Similar stores have also begun to open in Russia. True, in our case, although the buyer does not need to interact with the cashier, he will still have to work hard: scan the selected product and pay for it through the terminal. So that no one is tempted to skip this step, each client is monitored by a powerful video analytics system.
But in China, where residents are so keen on new technologies, the segment of stores without sales assistants experienced its first crisis in 2019. Most of the stores opened in recent brazil mobile database already been closed. However, according to experts , the problem is not in the technology itself, but in the incorrect positioning of such stores. Perhaps in the future, the young retail segment will get a new lease of life in China.
Advantages of Shops Without Salespeople
The advantages of stores without sales assistants can be divided into two groups. The first is the advantages for customers. For them, the process of making a purchase is significantly easier, especially when there is very little time. A familiar situation for many: you just need to buy a bottle of water or a bun, but to do this you have to stand in line at the checkout. With the new technology, everything can be done faster. Also, customers no longer have to worry about whether they forgot their wallet at home: after identifying the customer, the store itself will write off the required amount of money from their account.