"I have a cafe with a lot of regulars. What should I do for them?"

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The co-founder of the Ami Chaise coffee shop and the manager of the CERNOVAR bar answer.

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Clients who come to the cafe frequently bring in stable revenue, so it is important to pay special attention to them. We found out what two Moscow establishments offer to regular visitors.

How to Create a Loyalty Program That Regular Guests Will Use

At Ami Chaise, almost all guests use the bonus system. If waiters laos telegram mobile phone number list forget about it when they bring the bill, people remind them themselves.

3,000 people have already registered in the program. About 300 of them are regulars who come to the coffee shop 3-4 times a week.
Yakov Ilyaguev
Co-founder of Ami Chaise coffee shop
What I advise you to consider when creating a loyalty system:

? Make it easy for guests to install and use the program. In our coffee shop, a person points the camera at a QR code, follows the link, and the card automatically appears in the wallet on the smartphone. It is also easy for the staff to use the program: the waiter scans the QR code from the guest's phone when he pays the bill.