This patient and thoughtful approach ensures that customers are more likely to appreciate and accept the additional services you propose. 8. Actively listen to customer feedback Keep an eye out for opportunities to expand your business by paying attention to customer feedback . When customers ask questions or raise concerns, they often expect helpful responses.
If you approach every email, phone call, or live chat canada business fax list with your customers carefully, you may find opportunities to guide them to better, more advanced features that can help your business grow. It’s all about staying alert and ready to spot opportunities when they arise. 9.
Customize the UI to meet customer challenges The best time to suggest an upgrade or extra functionality to a customer is while they are using your product. Take into account any issues they may have, make the screen they see special to them, and present them with a good offer.