Feedback and monitoring also help to develop the employee
Posted: Wed Jan 22, 2025 8:14 am
In 2020, we ended our year with 8% turnover across our entire company. We had a reduction of 12% in 2019 and 8% in 2020.
To achieve this 4% reduction during a pandemic, we focused on weekly training, collective and individual validation, benefits with stores, companies, colleges, loans with payroll deductions, productivity commissions, customer service, among others.
Feeling like they belong to the company makes all the difference, especially for people who are working for the first time.
In our climate survey, we were 97% successful, with no salary australia telegram lead complaints, but rather more space for socializing and more training, which was a warning, as the new generation is willing to learn.
Our GPTW (Great Place To Work) certification for 2 years in a row also validates us in the call center market. We value interns with technical and human development so that in the future they can become managers and coordinators in their positions. We believe that our success and future lies within our own company and that is why we value and invest in the learning and development of our employees.
After all, a company that does not discover talent and does not value people cannot remain in the market.
Br Call Center generates results for our clients and empowers people for life!
To achieve this 4% reduction during a pandemic, we focused on weekly training, collective and individual validation, benefits with stores, companies, colleges, loans with payroll deductions, productivity commissions, customer service, among others.
Feeling like they belong to the company makes all the difference, especially for people who are working for the first time.
In our climate survey, we were 97% successful, with no salary australia telegram lead complaints, but rather more space for socializing and more training, which was a warning, as the new generation is willing to learn.
Our GPTW (Great Place To Work) certification for 2 years in a row also validates us in the call center market. We value interns with technical and human development so that in the future they can become managers and coordinators in their positions. We believe that our success and future lies within our own company and that is why we value and invest in the learning and development of our employees.
After all, a company that does not discover talent and does not value people cannot remain in the market.
Br Call Center generates results for our clients and empowers people for life!