One disgruntled customer can tell dozens

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And hundreds of friends about your mistake in person and on social media, while dozens of satisfied consumers will remain silent. Therefore, do not try to "foist" products on clients at any cost. Think about the prospects and benefits that a long-term relationship with the consumer will bring you. Do not write off the visitor, even if he did not buy anything from you today.


Perhaps later he will become your regular customer and will recommend your thailand email list product to friends and acquaintances. Do you understand how many potential clients you are losing by scaring the visitor with aggressive attempts to sell at least something? How to Improve the Consumer Experience in the Digital Age In the article about the little secrets of content marketing, we wrote that before buying, the client independently studies information about the product and finds answers to their questions.


This does not cause any difficulties in the digital age. The best thing a seller can do to improve the consumer experience in this situation is to publish useful data about products and services and how to use them. Most customers want to see independent reviews and ratings at some point in their purchase. After hearing what you and other sellers have to say about a product, customers want to hear what other buyers think.