Once you've engaged the user

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Starting a conversation with comments
Users leave more than 5 billion comments on Facebook pages every month, and those who comment on a business page expect a response in less than 24 hours.

There is a lot of competition for all active and engaged Facebook users. Even if a user expects a response within 24 hours, why not talk to them right now before a competitor can intercept them?

Start by defining the context of the comment. You need to write different sequences of messages for a comment on a paid post compared to a regular organic one.

with your bot, give them something that will attract them as a potential customer.

You can offer a coupon, a quiz to discover chinese overseas canada phone number data style, or recommend products based on what they've commented on.

You can continue to build relationships with your customers over time. As you learn more about them, show them more personalized products, blog posts, and more, depending on what they share with you.

Getting to know your customers with a quiz
Quizzes have quickly gone from being trendy to amazing phenomena, becoming one of the most beloved and widely accessible interactive materials on the Internet.

You may already know this. But if not, here are some of the top benefits of running quizzes.

Quizzes are the most engaging type of content. Why? Because people love to talk about themselves.
Customers automatically become subscribers when they pass the test.
Quizzes make it easy to deliver personalized content and messages.
Another great thing about quizzes is that they can be quirky and unique to your brand. For example, you could ask customers what they put in their coffee. Or what those yoga poses are.



Use their responses to send them specific content, special offers, and relevant promotions.

Additional and cross-selling of products
Upselling and cross-selling account for 10-30% of an online store's revenue for several reasons.

First, they are similar or related to products your customers have already purchased. Plus, if you serve them, customers don't have to search for a product they might need. Sometimes convenience is what makes the sale!