Quality management: concept and main advantages
Posted: Mon Jan 20, 2025 9:07 am
What is the best way to ensure a better production flow to deliver a good product to your customer? The good news is that there is no single way, but know that all depend on good quality management.
In your business, is this topic one of the priorities for managers, in which resources are invested?
If the answer is no, we may have found the source of several problems in your business, such as inability to grow and low competitiveness.
And don't think this is an exaggeration: quality management really does have this weight in the success or failure of a company.
It is no coincidence that this is a topic that is evolving at an accelerated pace in various business spheres and in different market sectors.
Is your organization looking to differentiate itself from the competition and offer a strong differential to attract more customers and ensure their satisfaction?
It's time to implement quality management.
In this content, we will explore the topic as a whole: concept, objectives, importance, principles and how technology can help in its implementation.
Keep reading to keep learning!
What is quality management?
Quality management is the exercise of monitoring the activities, tasks belgium whatsapp data and processes (inputs) used in creating a product or service (outputs) so that they can be maintained at a high and consistent level.
In total, experts consider four main components of quality management:
Quality planning;
quality assurance;
quality control;
quality improvement.
The implementation of these four components in an organization is known as Total Quality Management (QMS).
Quality management focuses not only on the quality of outcomes (products and services), but also on inputs: the tasks and processes by which the outcomes were created.
What is the purpose of quality management?
Quality itself is not a program or a discipline. It does not end when you reach a specific goal.
Quality needs to live in an organization with a well-established Quality Culture, in which each person experiences and understands the need to dedicate themselves to its values.
Quality is a continuous race for improvement without a finish line. Something essential in Industry 4.0, included.
At a more general level, quality means doing the right thing for your customers, your employees, your stakeholders, your business and the environment in which we all operate.
In other words, this means that when we talk about quality management we are not restricting ourselves to a company's products, but to the entire work environment.
By implementing quality management, the company not only ensures its product inspection processes.
It is something that goes far beyond checking processes.
It's really about creating a global quality culture on the corporate scene, something that impacts the company from start to finish.
Thus, ideally, quality management influences the entire production process.
I mean:
The quality of a product or service is not only increasing, but the process by which that product or service is created is becoming better, achieving more consistent and higher quality products and services, and this is only possible with the use of support technology.
How does quality management work?
Quality management works with the use of technologies, assertive strategies and intense participation of the company's employees. And all of this depends on the support of the managers, who must understand the importance of the subject, after all, they are the ones who will get paid and ensure that this process is taking place among the employees.
Thus, once applied, quality management will seek to examine all processes related and correlated with production.
In your business, is this topic one of the priorities for managers, in which resources are invested?
If the answer is no, we may have found the source of several problems in your business, such as inability to grow and low competitiveness.
And don't think this is an exaggeration: quality management really does have this weight in the success or failure of a company.
It is no coincidence that this is a topic that is evolving at an accelerated pace in various business spheres and in different market sectors.
Is your organization looking to differentiate itself from the competition and offer a strong differential to attract more customers and ensure their satisfaction?
It's time to implement quality management.
In this content, we will explore the topic as a whole: concept, objectives, importance, principles and how technology can help in its implementation.
Keep reading to keep learning!
What is quality management?
Quality management is the exercise of monitoring the activities, tasks belgium whatsapp data and processes (inputs) used in creating a product or service (outputs) so that they can be maintained at a high and consistent level.
In total, experts consider four main components of quality management:
Quality planning;
quality assurance;
quality control;
quality improvement.
The implementation of these four components in an organization is known as Total Quality Management (QMS).
Quality management focuses not only on the quality of outcomes (products and services), but also on inputs: the tasks and processes by which the outcomes were created.
What is the purpose of quality management?
Quality itself is not a program or a discipline. It does not end when you reach a specific goal.
Quality needs to live in an organization with a well-established Quality Culture, in which each person experiences and understands the need to dedicate themselves to its values.
Quality is a continuous race for improvement without a finish line. Something essential in Industry 4.0, included.
At a more general level, quality means doing the right thing for your customers, your employees, your stakeholders, your business and the environment in which we all operate.
In other words, this means that when we talk about quality management we are not restricting ourselves to a company's products, but to the entire work environment.
By implementing quality management, the company not only ensures its product inspection processes.
It is something that goes far beyond checking processes.
It's really about creating a global quality culture on the corporate scene, something that impacts the company from start to finish.
Thus, ideally, quality management influences the entire production process.
I mean:
The quality of a product or service is not only increasing, but the process by which that product or service is created is becoming better, achieving more consistent and higher quality products and services, and this is only possible with the use of support technology.
How does quality management work?
Quality management works with the use of technologies, assertive strategies and intense participation of the company's employees. And all of this depends on the support of the managers, who must understand the importance of the subject, after all, they are the ones who will get paid and ensure that this process is taking place among the employees.
Thus, once applied, quality management will seek to examine all processes related and correlated with production.