WhatsApp Business app

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WhatsApp is an excellent option for small business owners who want to build and nurture meaningful customer relationships. It’s a quick and easy way to stay in touch with your clients and respond to their inquiries in real time.

One of the biggest benefits of WhatsApp is its reach. With over two billion active users, WhatsApp is the world’s most popular messaging app . That means you can easily connect with clients and customers in other countries and offer a more personalized customer experience.

The app allows you to segment your customers based on their behavior, demographics, and preferences. This helps you tailor your messaging and promotions to specific groups of customers. Plus, WhatsApp provides basic insights into customer engagement, response rates, and other metrics, helping you make informed decisions.

Purchasing from a product catalog on the WhatsApp Business app

The WhatsApp Business app was created with small businesses in mind. Besides direct messaging, it offers a range of tools and features to help you keep engagement rates high. Your business profile makes it easy for customers to see important information about your business, such as your business name, description, address, business hours, and category. You can even integrate a product catalog into your profile so that customers can easily browse your offerings without leaving the app.

Features like Quick replies, welcome and away messages will save you time while increasing customer engagement.

And finally, the most remarkable thing about WhatsApp is the availability of an API (Application bahrain whatsapp phone number Programming Interface), which allows you to integrate WhatsApp with other systems, such as your CRM or customer communication platform like Rasayel.

With WhatsApp’s end-to-end encryption, you can be sure that your messages are secure.

Features:

Business Profile
Quick replies
Welcome and Away messages
Broadcast messages
Group chat
Voice and video calls
End-to-end encryption
Status updates
Multi-device support
Media sharing
Rasayel
Rasayel is a newer player in the messaging app game, and is making a big splash. As a customer communication platform and mobile app designed specifically for WhatsApp, Rasayel is a cross-platform tool that can help you grow your business through collaboration, centralized messaging, and advanced features.

Although Rasayel mainly focuses on WhatsApp Business Platform, you can bring all of your messaging channels into one inbox where you can manage customer conversations, delegate tasks, send various message types, and access private notes. Besides WhatsApp, Rasayel supports SMS, Facebook Messenger, Instagram, Viber Business Messages, Google Business Messages, Telegram, LINE, and VK.