Chatbots are platforms that, although optional, in some cases are essential. This happens because, in most cases, companies receive a huge amount of daily visits and this means that agents cannot respond to customers given the flow of messages. This is why they are already turning to chatbots . However, many people think that to have one it is essential to know, but in truth this is not the case .
That's why today we will see how to build a WhatsApp Business chatbot without r-code, with Callbell .
What is a WhatsApp chatbot?
Chatbots are tools that are used to automate conversations overseas chinese in europe data of any type. Generally, companies use it to offer support to customers or to do things digitally without much effort. They also use it to streamline processes and therefore reduce repetitive tasks.
Chatbots are usually made by coding, however there are several services that help to create chatbots without much hassle and quickly, just with a few configurations.
Remember that chatbots are usually used to answer basic questions and if the user requires additional help, you should always leave the option to chat with a human agent available. There are chatbots that can integrate artificial intelligence, which makes them more efficient.
Is it necessary to code to make a WhatsApp chatbot?
No, it is not necessary to use code to create a chatbot on WhatsApp . With Callbell you will have the possibility to create all the chatbots you want to answer your customers and leads automatically.
The only thing you will need to create a WhatsApp chatbot is a Callbell account and set up your business so that it is ready to receive requests from customers and leads.