The ideal customer is a loyal customer. Mobile russian virtual phone number messaging allows you to conduct loyalty campaigns and collect opinions about services. Thanking for using the offer also helps to build relationships and loyalty.
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SMS messages and mobile debt collection
Mobile debt collection is a special application of mobile technology – it facilitates the enforcement of payments. Debt collection is rarely a pleasant experience, but technology can make it much easier. SMS messages allow for quick contact with people who avoid such contact; it is possible not to receive or open a letter, but it rarely happens that an SMS message is not read, so there is a good chance that information will be delivered. This is an excellent support for other methods – immediate and efficient contact between the creditor and the debtor leads to an increase in the level of debt collection and shortens the payment period; for the company it means less work and lower costs, and for the debtor it ensures that the problem is resolved faster.
The key is to maintain relationships with debtors; mobile communication allows you to do this delicately and without unnecessary intimidation. The specificity of SMS messages requires thoughtful actions: the message must be short and precise. It is worth developing contact scenarios that will prevent the destruction of relationships. Exposing benefits instead of intimidation is a method leading to quick recovery of the debt.
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SMS debt collection is SMS Marketing in the Financial Industry, Including the Use of SMS in Soft Debt Collection
Grzegorz Obrębski You must know this...7 min