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On Xwhen We Perform Linear Thinking As Illustrated Above, The Problem Arises When Outcomes Are Poor Because We Often Just Look At The Previous Step, When We Look Backward From A Negative Outcome Only To Consider The Action.“we Look At Whether We Worked Hard Enough Or Did A Good Enough Job With The Action. But Often When Outcomes Are Not What We Want Them To Be, It Has Less To Do With The Action And More To Do With The Assumption That We Made That Led To That Action,” Megan Says.

How Do We Fix This? By Using Circular Thinking:in This india mobile number list Model, When We’re Not Satisfied With The Outcome, Megan Says,Lessons Learned Back Into The Loop In The Appropriate Category. With Insights Affecting Perspective, Assumptions, And/or Actions, Better Outcomes Are More Likely.it’s Important To Use Insights To Change Perspective, Assumptions, Or Actions, Says @megangilhooly Via @cmicontent. #contenttechshare On Xin The Weekend-timed Email Example, We Could Update Our Perspective To Say People Have Shifted Their Email Reading Habits As They Work From Home And Stay Home More Frequently Because Of Pandemic Restrictions.



The New Assumption Might Be That The Day Of Week Is Not As Meaningful In Scheduling Emails To Get More People To Open Them.let’s Look At Two Examples Megan Shared In Her Presentation – Both Detail How Good Intentions Can Lead To Poor Customer Experiences.linear Vs. Circular Example: Landing Pagelet’s Consider This Landing Page:linear Thinkingnow, Let’s Go Through Each Stage:perspective: Experience Shows That The Content Is Difficult To Find.assumption: Channeling Everyone To One Resource Page Will Allow Users To More Easily Find The Content They Seek.