Layout applications for websites and social chatbots

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In addition to using chatbots to distribute registration forms, it can also be used in questionnaire surveys. Chatbots can interact with respondents, gradually guide them to complete the questionnaire, and instantly collect answers and automatically substitute them into their respective customer data, allowing companies to organize and apply customer data more quickly.



Nowadays, there are many channels for brands to contact ig phone number data customers. The goal is to achieve OMO (online merge offline) of D2C (Direct to Consumer) . "Official website + community" is already standard, and the goal of OMO is to connect these channels in series and gain a 360-degree grasp of consumers. information to amplify operational effectiveness.

After understanding common application scenarios , we will use the concept of marketing funnels to introduce chatbot applications in different channels. Because the characteristics of each interaction channel are different, the benefits and uses of chatbots will also vary.