That’s why you should always focus on encouraging customers to maximize the value of your product. How to Improve Your Customer Health Score 4. Interact more with customers Engaged customers tend to be more trusting and less agitated. The more engaged they are, the better the relationship they build with a business.
Such customers are also more receptive to price germany business fax listin products or services. However, if they are not engaged, the possibility of churn is not far away. 66% of consumers will abandon a brand if not engaged through personalized experiences . That’s why your business should foster engagement through proactive and personalized communication with your customers.
Make sure you collect feedback regularly, address their queries promptly, and take steps to meet their needs. 5. Provide good customer support and build relationships If you provide great support to your customers, solve their issues promptly, and guide them through their problems, customers won’t go anywhere.